If you have access to your account, use the Delete Account option inside the UC Merced Hub app. If you cannot access the app, email us from the address associated with your account when possible. We may request reasonable verification before completing deletion.
Account deletion is permanent. Associated account data and user-created content are deleted or de-identified as described in the Privacy Policy, subject to limited safety, security, or legal retention where applicable.
Frequently Asked Questions
Is UC Merced Hub an official UC Merced app?
No. UC Merced Hub is an independent, community-built project designed for the UC Merced community. It is not an official service of the University of California, Merced.
Where is the mobile app available?
The iOS version is live. The Android version is currently in closed testing. Availability can change as new versions are released.
How does student verification work?
Some student-only features require verification with a UC Merced school email. Start the verification flow from your profile, request a verification code, and enter the code in the app. If verification appears stuck or incorrect, use the in-app status check or contact support.
How do I report a post or user?
Use the report control available on the relevant content or user interface in the app. Reports are used for moderation and safety review. For urgent follow-up, email contact@ucmercedhub.com with enough context to locate the issue, but do not send passwords or verification codes.
What happens when I block someone?
The app uses your block choices to hide or restrict content and interactions from blocked accounts according to the feature's implementation. Block information is account safety data and is not intended to be shown publicly.
What should I do if I find a map, building, event, or routing error?
Email contact@ucmercedhub.com with the location or item name, what appears incorrect, and a screenshot if useful. Please avoid including unnecessary personal information.
How do I suggest a feature or share feedback?
Email contact@ucmercedhub.com. You can also visit the main UC Merced Hub site for project updates and community resources.
Other Ways to Reach Us
General community conversation and project updates may happen on social or community channels. Account deletion, privacy, moderation appeals, and sensitive requests should be sent by email.
